7. Nova Mass Pay

Welcome to the Nova Mass Pay section. This feature lets you send mass payments to multiple beneficiaries in one action. You can create sub-accounts and link them to groups to make it easier to manage and forecast your mass payment budgets. Follow the steps below to create a group and launch a payment.

Step 1: Create sub-account (Optional)

Before creating beneficiary groups, you can create a specific sub-account to manage and isolate the budget allocated to your mass payments.

  • Access the Nova Mass Pay section from the sidebar, click the Mass Pay tab, then the Sub accounts sub-tab to create a sub-account.

Image: Creating a sub-account

  • Fill in the sub-account form with the name and allocated amount, then create the sub-account.

Image: Sub-account creation

Step 2: Access Nova Mass Pay and create a group

  1. Click on Nova Mass Pay in the sidebar.

Image: Click on Nova Mass Pay in sidebar

  1. To make a mass payment, create a group first. Click the Group tab, then the New group button.

Image: Click on Group tab and New group button

Step 3: Group information

  1. Enter the group name.
  2. Choose the group creation reason from the dropdown list.

Image: Enter group name and reason

Step 4: Add beneficiaries

Now fill in the beneficiaries' information. You have two options:

Option A: Manual entry

  • Hover on the list to reveal the vertical button on the right to add, move, or remove a member from the group.

Image: Add, move, or remove member

Option B: Import list

  • Click the Import list button to import a pre-existing group in Excel, CSV, or XLSX format.

Image: Click on Import list button

  • In the import modal, download the sample file by clicking Download template (excel). Fill it out to make group creation easier.

Image: Import modal and Download template (excel) button

How to fill out the Excel file:

First, open the downloaded file in Excel. Then:

  1. First and last name: Add the first and last names of group members. Image: Enter beneficiary first and last name
  2. Phone number: Add the phone number preceded by the country code +225 for Côte d'Ivoire and +237 for Cameroon. Image: Enter beneficiary phone number
  3. Amount: Enter the amount you want to send to each member. Image: Enter amount
  4. Operator: Enter the operator name carefully. The format always ends with an underscore and country code: _CI for Côte d'Ivoire and _CM for Cameroon, preceded by the operator name.

Here are some examples:

Côte d'Ivoire - CI

ProviderCode
NovasendNOVASEND_CI
OrangeORANGE_CI
MTNMOMO_CI
MoovMOOV_CI
WAVEWAVE_CI

Cameroon - CM

ProviderCode
NovasendNOVASEND_CM
OrangeORANGE_CM
MTNMOMO_CM

Image: Operator format

Sub-account

Select the sub-account to use from the corresponding dropdown in the section.

  • Once beneficiaries are added or imported and the sub-account is linked if applicable, click Save group to finalize group creation.

Image: Save group button

Make sure to verify the amounts, phone numbers, and operators. You can still modify them later, either by editing the group directly or during the mass payment.

Step 5: Initiate mass payment

  1. Return to the main Nova Mass Pay page, click the Transactions tab, then Send money.

Image: Click on Transactions tab and Send money button

  1. Select the group you want to pay by checking it, then click Next.

Image: Select group and click Next

  1. You will see the list of members in the group. You can edit and adjust them before continuing. You can also uncheck members to exclude them from this specific mass payment.

  2. Enter the required mass pay reason (this reason is different from the group reason; for example: salary payment). Then choose the sub-account to use for the payment. You can skip this choice; your main account will be used. Click Next.

Image: Enter mass pay reason and select sub-account

  1. You will reach the summary screen. Check all information one last time before confirming the transaction.

Image: Mass payment summary screen

  1. Once the mass payment is sent, you will be redirected to the success screen. You can:
  • Download receipt: for the overall mass payment transaction.
  • Export statement: includes more details, including the full list of members.

Image: Success screen with download receipt and statement buttons

  1. You can also download receipts and statements for mass payments from the Transaction tab in Nova Mass Pay.
  • Click on a mass payment in the list or on the eye icon to see transaction details.

  • Click Export statement to download the statement. Image: Mass payment details screen with download buttons

  • Click Download receipt to download the receipt.

Image: Mass payment details download buttons